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Chuck E. Cheese’s is My Favorite Restaurant (or, Everything I Know About Food Service, I Learned From a Rat)

June 27, 2012

No, Chuck E. Cheese’s does not serve my favorite food.  I don’t sit around all day and think about the care and thought that went into their crust or how inspired the ranch dressing on their salad bar is.  They don’t serve haute cuisine….there’s no question about that.  Still, as adults who do not have children, Philip and I still eat there on a (fairly) regular basis.  I can throw down some Chuck E. Cheese’s breadsticks (they are the only restaurant I can think of that serves them with ranch dressing without you having to make a special request) and Philip loves their Italian sub.

Going to Chuck E. Cheese’s is special for us because it was a first job for both of us, and it’s where we met (although we didn’t start dating until later, but still….we likely would have never met if we hadn’t worked there, and if it hadn’t been for some mutual CEC friends, we probably never would have started dating).  It was a fun place to work (albeit stressful….people will do some crazy things in the name of pizza, tokens, and birthday parties, and you would not believe the droves in which they come on rainy or cold days).  And, believe it or not, my standards for food service are very high because of what I learned working for a giant rodent (and yes, I wore the suit….on many, many occasions).

And now, my dear readers, you know how much I love you. This was before I grew out of my, um, awkward phase….heaven help me.

First of all, the place is clean.  Or at least it was in the mid-nineties.  I know because I personally mopped, dusted, wiped, and vacuumed the majority of that building more nights than not.  Nothing to do on Monday afternoon (which was usually our least busy day of the week)?  Pull out the booths and sweep behind them.  Still nothing to do?  Go ahead and dust the baseboards.  Seriously.  There was a cleaning project for every day of the week.  Closing was hardcore, with wiping down the tables (which, presumably, had already been cleaned when they were bussed, but you can clean them again) then going over them with a napkin, sweeping the floor then vacuuming, cleaning the toilets (and the urinals-good times), mopping the bathroom floors (which included using a squeegee), and pretty much spit-shining the sinks.  The sink thing was so ingrained in me by the manager who trained me to do closing that one of my friends, whom I trained, told me recently that she never cleans her bathroom without thinking of me and the emphasis I put on getting the entire faucet spotless.  Oh dear.  We always scored high on our restaurant report card, because management trained us to be meticulous about keeping things just so.

For another thing, for a chain restaurant, the food is fresh.  I mean sure, the pepperoni, sausage, and cheese come in a package, and the eggs (as I mentioned here) come from a bag….but there’s someone in the back every morning chopping the vegetables that go on the salad bar and the pizza “make” table.  They make the dough in house…from a mix, sure, but they’re still mixing it (with a gigantic mixer that you weren’t allow to touch if you weren’t eighteen….man, I’d love to get my hands on that thing), proofing it, and rolling it with their own hands.  Philip taught me how to make a pizza (I could never cut it like those kitchen guys could with that gigantic pizza knife, though.  It pains me to this day when I get a pizza from a restaurant and it’s not completely cut through.  Those guys could wield that thing like nobody’s business.).  God only knows how many he made in his day.

Finally, the service….I’ll admit, it’s not the same when I go in there these days.  The managers that were there when I was there have moved on to other things, some within the company, some not.  It’s not that the service is bad now, I just don’t see the same emphasis on service that there was in my day.  We had something called “blue tents”, which look like the table numbers but blue and with the CEC guest (we did not say customer!  Period.) satisfaction policy printed on it.  The blue tent was placed on the table when the food was delivered, and it served as a reminder that you needed to check in on the guest at least once after the food was delivered to the table.  When you checked on a table, you would remove the blue tent to indicated you had done a check-back.  Management did not want to see a sea of blue tents when they walked through the dining room (which was called the showroom).  Check-backs also served as an opportunity to do some “pre-bussing”-removing trays and trash that the family was finished with.  The first time I went to Chuck E. Cheese’s as a non-employee and a blue tent was not put on my table, I thought, “Uh-oh.”

We also had “secret shoppers”, also known as mystery shoppers.  Paid by the company, these people would come in and order off the menu, play games, and get merchandise from the ticket counter, then report back their experience, service, food, cleanliness, and all.  The last thing you wanted was a bad secret shopper mention (in fact, if they complimented you, you got a special pin to wear).  My first mention?  Terrible.  I’d been there about two months, and according to the secret shopper, I was gabbing with another employee  behind the merchandise counter and some guy who was off duty rather than paying attention to them (naturally, they did not get the name of either person that I was talking to).  I never could remember that day, and I was never convinced that it wasn’t someone else wearing my nametag (because people would do that, when they accidentally wore their own nametags home and forgot to bring them back).  I was totally gung-ho about my job…I mean, no one could believe I’d never been a cheerleader after they saw how enthusiastically I did the birthday dance….yeah.  Whether it was me or not, though, I learned my lesson, and I never slacked again (and I’ve certainly never forgotten how embarrassed I was!).

So, now you know…..my standard for food service was set by a larger-than-life mouse.  And I am forever grateful for that experience.

Filed Under: Chattavore Chats Tagged With: writing By Mary // Chattavore 12 Comments

Food Memories

June 25, 2012

I read a lot of food blogs, as I am sure you can imagine.  More and more, these bloggers are having books published….cookbooks, mostly, but some of them have published memoirs, peppered with recipes.  Memoirs of their childhood, or memoirs of dreamy travels and all of the food that they ate.

I am sure that it will come as no surprise to you when I tell you that I would love to publish a book.  As I am not really a “niche” cook (i.e. someone who cooks a certain style or type of food all the time) I can’t imagine how I will ever piece together a cookbook.  Besides, I love to write about food, not just writing recipes.  The more I think about this, the more I wonder from what angle I could approach this book.  I haven’t done much traveling, at least not the kind where you revel in the food and think about it long after the trip is over.

I started thinking about my childhood.  What memories could I conjure up?  I’ve shared more than once that my grandmother was my biggest influence, without a doubt….but I don’t think I could write a memoir about it.  I have lots of memories, but not memories of events as much as memories of things.

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There’s a funny story behind my grandmother’s egg souffle….

Every Christmas and for every bake sale at Orange Grove Center (a school/work facility for people with developmental disabilities where my uncle attended and now works), my grandmother would bake Toll House cookies.  She mixed up the dough with her army green Sunbeam stand mixer, scooped out teaspoons of dough, and rolled each scoop into a perfect ball prior to baking.  I remember her kitchen counters, covered with stacks of cooking racks, each lined with cookies….chocolate chip, mint chocolate chip, chocolate chip with nuts.

Her precision in baking the cookies was mimicked in her Saturday night burger making (she made burgers literally every Saturday night…we ate dinner at her house almost every Saturday, watching Hee Haw from the dining room table).  She would carefully divide the meat into equal parts, roll into a ball, press into a patty, and stack them with squares of waxed paper between for my grandfather to take to the grill.  She would even cut the corners off of the squares of cheese so that it would fit perfectly.

I remember sitting at her table, eating beef stew made in her pressure cooker.  I can hear that pressure cooker, which she used on a very regular basis, in my head.  My modern pressure cooker doesn’t sound like hers did, which might be the reason I never use it.  Every Christmas when my mom cooks a standing rib roast the smell floods my senses with memories of my childhood, because my grandmother’s rib roast made such an impression on me.  While her kitchen was stocked with plenty of convenience foods, she cooked from scratch almost every night and would not even entertain the thought of getting a microwave (my grandfather bought one after she got sick and he took on the cooking duties….a job he was quite good at as well).  I remember the angry whistle of her tea kettle, which she and my grandfather used almost every day, to fill cleaned out milk jugs with iced tea, or to make instant coffee (Sanka, anyone?) or breakfast tea (both of which I remember my grandfather drinking, but not my grandmother).

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Looking through her orange recipe clipping book, I find myself pining to go back to childhood, if only for a moment, to absorb the memories more thoroughly.  I wish that I had spent more time in the kitchen, watching her, learning.  I wish that I had the wherewithall when she passed away when I was fourteen to write down more of her recipes….but 14-year-olds are not usually thinking about growing up and getting married and cooking…and taking pictures of their food to post on the internet, which was still basically unheard of when I was in 9th grade.

In my kitchen, I have my grandmother’s big wooden salad bowl and small salad serving bowls.  I have her amber-colored square Pyrex dish, and her dark green juice glasses.  I have a stack of wicker TV trays.  I long to go back and lay claim to the Sunbeam mixer (if just for the memories)…to her tea kettle, and her copper-bottomed Revere pots and pans.  Even more, though, I long to go back and lay claim to my memories….to live in my childish body again, to know what I know now….to take it all in, to write it all down.  I haven’t seen my grandmother in nineteen years, but every time I’m in the kitchen I feel close to her.  I just wish I could put it all into words!

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Strawberry pie was a springtime favorite at my grandmother’s house.

Filed Under: Chattavore Chats Tagged With: writing By Mary // Chattavore 2 Comments

Friday List: Food World Trends That Annoy Me

June 22, 2012

1.  Every celebrity is also a chef.

I’m not talking about “celebrity chefs” here (i.e. the Altons, Emerils, and Bobby Flays of the world).  They went to culinary school, they are clearly good with a television audience, and they have built their success in the food world on that.  I am also not talking about non-chefs like Rachael Ray or Paula Deen, who built their food celebrity on a niche (Ray started off cooking and teaching cooking classes in grocery stores and hosting a local cooking show; Deen owns a very successful restaurant in Savannah, GA…well, in many other places now as well…) or food bloggers like Pioneer Woman.  Nay nay, my friends.  I am talking about people who are already famous and suddenly they have a cookbook.  I mean, Gwyneth Paltrow has a cookbook.  Eva Longoria has a cookbook.  Some chick (celebrity status questionable, and I’m not talking about Bethenny Frankel, who does have a culinary background) from one of the Real Housewives shows has a cookbook (maybe even two?).  I’ve even seen cookbooks from siblings and parents of celebrities.  WHAT. GIVES?  Jealousy?  Sure.  I won’t lie.  I’d love for someone to give me a publishing deal to write a cookbook.  But you know what?  I’ve spent a lot of time and energy on food….not to say that these celebrities haven’t, or that they aren’t good cooks…..but it’s just not cool that they get the cookbook deals just because they’re famous (don’t get me started on actors and actress who are meh singers releasing albums-soap box!!!).

2.  Bakery cupcakes must have at least 5.2 inches of icing.  Selling items other than cupcakes optional.

I have nothing against a good cupcake.  Nothing.  And I’ll give you this: the current trend of cupcakes with towering mounds of icing is quite beautiful to look at.  However, I don’t really like having to work for my treats (and neatly scraping off 2/3 of the icing from a gigantic cupcake is indeed work) and when so much effort is put into presentation (icing colors, swirls, a different “look” for each cupcake), the flavor and texture of both the cupcake and the icing suffer.  It’s true.  I’d much rather go to my favorite Federal Bake Shop, where the cupcakes are white or chocolate with white (almond-flavored) or chocolate icing.  Belle’s Cupcakes (sold at Market Street Tavern) are also nice…jumbo cupcakes (perfect for two) with a reasonable amount of icing.  And you know, sometimes when I go to a bakery I’d rather get something else….so the “cupcake bakery” trend annoys me a bit too….but seems to be dying off, if slowly.

3.  Apparently, anything goes on a slider bun.

Don’t get me wrong.  I love sliders.  I mean, I do live in the city where Krystal originated….so I’ve been eating sliders my entire life.  I’ll admit to thinking the slider trend was cool when it first happened, and I’ll even admit that I occasionally order sliders at restaurants-and even cook them at home.  However, to me a slider must be a burger.  My slider annoyance comes in the fact that restaurants will put anything on a slider roll.  Buffalo chicken.  Crab cakes (seriously?).  Pimento cheese.  Yep, you read that right.  One casual dining chain had a pimento cheese slider for a time.  I tried it-I had to.  It was terrible.  Terrible.  Leave the sliders to the burgers, guys.  Please.

4.  Diet Trends

Michael Pollan says it best: Eat food.  Not too much.  Mostly plants.

Extreme diet trends have been around for years.  Cabbage soup diet.  Self-prescribed liquid diets.  Atkins.  These days, gluten-free diets are trendy even for those without medically diagnosed gluten intolerances or sensitivities.  I fully believe people have every right to follow these diets…so what really drives me nuts is when they get all militant about it.  I don’t want people to bug me about it and tell me 100,000 reasons why I shouldn’t eat meat, or gluten, or cheese, or sugar.  I am an everything in moderation type of girl.  I recently saw a whole foods blogger get firebombed with comments from people who believe that gluten is the root of many of our health problems.  Their opinion (based on a book they had all read).  She thanked them for their comments but explained that she and her family had chosen to eat grains in moderation and that they felt it was part of a healthy diet.  These people persisted in their criticism of her choices.  That bugs me, people.  I’ll eat what I want, you eat what you want.  It’s a free country. I have pretty strong opinions about food, but I don’t bombard other people with them unless they choose to read my blog.   If you’d like to share your own opinions…..start your own blog.

5.  Communal dining tables….cause we all want to dine with strangers (right?).

I didn’t even think about this one till a friend pointed it out.  Apparently it’s a new trend in restaurants to have a communal dining table(s) where people can choose to sit, and some restaurants just flat out encourage sitting at tables with strangers.  There are, of course, the hibachi restaurants that seat you around the grill with other people to “watch the show”, and Bea’s, a local restaurant that seats you with whomever has room at their table.  We don’t go to these restaurants unless we are with other people.  I don’t have a problem with strangers….it’s just that I’m not the most outgoing person and I’m probably not going to feel too free with my conversation around someone I don’t know.  And I really don’t want to be uncomfortable while I’m eating….

6.  Food in fancy restaurants must be stacked.  Apparently chefs like Jenga?

I realize that part of a dish’s appeal is in its appearance, but is it really necessary to put everything on top of each other?  Invariably, if you order a dish that comes with mashed potatoes, rice/risotto, or some sort of vegetable puree, the meat part of the entree will be on top of that item.  Sometimes multiple items are stacked on top of each other.  Tetris, anyone?  It kind of makes you worry that the food is going to topple off of the plate before it makes it to the table.  Also, some people prefer for their food to not touch.  This is an ugly proposition for those people.

7.  Artisan everything.

This is made even more annoying (albeit funny) when pronounced “artesian”.  But seriously.  According to dictionary.com, artisan means:

1. noun; a person skilled in an applied art; a craftsperson.
2. noun; a person or company that makes a high-quality, distinctive product in small quantities, usually by hand and using traditional methods: food artisans.
3. adjective; pertaining to or noting high-quality, distinctive products made in small quantities: artisan beer.
Okay, I get that.  I have great respect for artisans, in the food world and not in the food world.  In a way, I feel like an artisan, at least an amateur one.  However, the word artisan lost its credibility when Tostitos introduced an “artisan” line of mass-produced chips that they charge more for than their regular chips.  “Artisan” is to this era what “gourmet” was to the eighties.  I cringe when I hear the word now.
8.  Bacon on everything.
Just kidding!  You know I’m totally down with that.  Except the bacon sundae at Burger King.  Or the bacon milkshake that someone has (Jack-in-the-Box, I think?).  Or bacon “flavored” anything.
So, those are some trends that annoy me.  There are more, to be sure, but these are the ones I’ve thought of over the last couple of weeks.  I am sure that many of these things will be gone in a few years, or maybe just a few months.  For the moment, though, they’re on my nerves.

Filed Under: Chattavore Chats Tagged With: lists, writing By Mary // Chattavore 8 Comments

She’s Becoming Doughmesstic!

June 21, 2012

Yesterday was farmers market day, so I’ll have my market post and meal plan up sometime later today (I was way too busy finishing my last videos ever for my class-yeaaaaaaaaaa!-to write a blog post, edit photos, etc.).

For the moment, though, you should check out my guest post on www.doughmesstic.com.  Susan, the blogger, started a “popover project” for 2012.  Every Thursday, she posts a different popover.  That’s right, folks.  52 popovers for 2012.  I never knew that popovers could take so many forms.  While Susan is in Pennsylvania for her blog she needed someone to do a guest popover post for her.  I jumped at her request on Twitter.

Since Susan’s in Hershey, she wanted a chocolate popover.  I created this spicy chocolate popover and completed it with salted dulce de leche.  It’s awesome, if I do say so myself.  Check it out! http://doughmesstic.com/2012/06/21/spicy-hersheys-chocolate-popovers-with-salted-dulce-de-leche/

Filed Under: Chattavore Chats, Recipes Tagged With: writing By Mary // Chattavore Leave a Comment

A Friday List: Foods That Confuse Me

June 15, 2012

As I go to the grocery store more and more I see food that I just don’t understand! I guess I’ve just gotten so used to the idea of cost, quality, and nutrition over convenience that things concocted for convenience just don’t make a lot of sense to me! Someone please explain….

  • Frozen Peanut Butter and Jelly “Sandwiches”

Clearly, I am missing something here.  Is it really that much trouble to spread peanut butter and jelly on a couple of slices of bread and slap them together?  I’ve seen these things up close.  They have about a million ingredients and there is nothing appealing about peanut butter and jelly literally oozing out of the mushiest previously frozen white bread that you’ve ever seen.  Gross.  And these are served in school cafeterias!

  • Whole Wheat Crackers….That Aren’t Whole Wheat

Honestly, it can be a challenge to find whole wheat crackers that are whole wheat.  The crackers in this picture are made by a well-known “health food” company.  Out of four or five boxes of “wheat” crackers, only one of them was whole wheat.  Now, if you don’t want to buy whole wheat crackers, that’s your prerogative.  I buy crackers that aren’t whole wheat.  But I don’t buy “wheat” crackers that aren’t whole wheat, and it seems like a bit (or more than a bit?) of false advertisement (I just said that as ad-verr-tis-ment like a British person in my head!) to put out wheat crackers and have the first ingredient either be “enriched flour” or “wheat (not whole wheat) flour”.  Soap box-read the labels!

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  • Single Serve “Gourmet” Oatmeal Cups

Again, since when is instant oatmeal too much trouble?  And the much healthier old-fashioned oats take like five minutes.  But apparently we now find it necessary to buy a fancy cup of oatmeal that costs about $1.50 that contains dried fruit, nuts, and no doubt a blooming ton of sugar?  Talk about profit margin.

  • Parmigiano-Reggiano Bites?

Okay, again….profit margin?  Do you see the price on that?  $7.99!  Now, Parmigiano-Reggiano is not cheap-$16-$17 a pound-but this is ridiculous!  And I love Parmigiano-Reggiano, but it’s not a cheese that I really want to take a big bite of.

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  • Flavored Apples!!!

Apples have a flavor.  It’s called apple.

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  • Powdered Icing Flavors

Now, I’m all for flavored icings, but really?  You buy an unflavored “base” and mix in a packet of icing flavor, like bubble gum or mint.  Because apparently mint extract is too complicated?  A few years ago I no doubt would have found this idea intriguing….but now I just find it confusing.

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  • Single-Serve Coffee

Sorry to offend the K-cup lovers out there…but I just don’t get this trend!  I am a die-hard coffee drinker, but (a) these little boxes of single-serve coffee are so expensive (and people call my whole bean coffee expensive!); and (b) I just can’t imagine that it’s that good!  I do understand the convenience of just making one cup…but if I just want to make enough for one cup….I just make enough for one cup!

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  • Ready-made Hard Boiled Eggs

When I worked at a pizza chain with a salad bar in high school, we got bags of peeled, hard-boiled eggs to chop up and put on the salad bar.  Now, you can purchase them at the grocery store.  I can honestly say I’ve never had the thought that I wished I could buy hard-boiled eggs because boiling them myself was just too much work.  Seriously.  Boil the water and let them sit for ten minutes. Done.

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  • Pancake and Waffle Batter in a Can!

And especially organic pancake and waffle batter in a can!  Because adding water to a mix is just too much work?  Honestly, I still don’t get the idea of Reddi-Whip (is that how you spell it?) because it’s just so simple to pour some fresh, unadulterated heavy cream into a bowl with a little sugar and whip it into oblivion with a mixer.  Why would you pay more to eat some propellants?  I am sure that you can imagine that I make my pancakes and waffles from scratch, which is not that much work….maybe ten minutes to put it all together?….so I really don’t get the thought that goes into deciding that adding water to a boxed mix is just too difficult.

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So…just a few things to think about. Does it really take more time to spread peanut butter and jelly between two slices of bread than to eat some processed fluff? Is it worth it to pay $5 for a can of pancake batter? I am not a single serve fan….why not cut up your own cheese and put it in a bag? Or divide your chips up into bags when you get home from the store?

Filed Under: Chattavore Chats Tagged With: lists, writing By Mary // Chattavore 8 Comments

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About Chattavore

Hi, I'm Mary! Welcome to Chattavore, a destination for people who want to feed themselves and their families well every day! Life can be crazy, which means that getting dinner on the table can be a challenge (more often than not!) and my mission is to take all your favorite recipes and figure out how to serve them on a Tuesday.

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